Customer satisfaction focus for Ethernet Direct

Edited by the Processingtalk editorial team Dec 4, 2006

All the members of Ethernet Direct Group are backed by a team of professionals from every aspect, including engineering, marketing, sales, logistics and technical support

Ethernet Direct Corporation, a professional and primary provider of Industrial Networking and communication solutions, now would like to announce the emphasis of the Global Ethernet Direct Team which is "Customer satisfaction : A key focus of Ethernet Direct".

All the members of Ethernet Direct Group are backed by a team of professionals from every aspect, including engineering, marketing, sales, logistics and technical support.

Apart from providing reliable products, customer satisfaction also comes from the offer of real-time service and technical support.

We want our customers to feel that they can 100% count on our technical knowledge, customised services, and top-notch product quality.

You will find our service First Class! We would like to share a recent letter from one of our customers.

It is not only products and price that will make your projects successful.

It is the ability to count on your suppliers to go the extra distance to ensure complete success.

Actual Customer Testimonial.

"Just a quick note to say "thank you" for the quick action on the Husky switches (HWE-621 and HME-621)! The switches are working perfectly and prevented a major shutdown.

The ability to work over the long holiday weekend to accommodate our requests was absolutely amazing.

There are not many vendors willing to go that extra mile, especially on weekends like that.

Thank you for being a first class operation, we look forward to working with you in the future".

Mesage sent from Ryan Anderson Senior Electrical Project Engineer.

Many Ethernet Direct employees have spent the last 10-20 years in the industrial Ethernet field.

We come from the industrial automation world and know how important it is to keep a plant running or complete a project on time.

We also know that budgets are tight and that most clients will never pay more than necessary for quality equipment, but appreciate first class service when they see it.