Product category:
Distribution services and catalogues
News Release from: Farnell
Edited by the Processingtalk Editorial
Team on 09 November 2006
Farnell confirmed supplier to UK Higher
Education
Huge product range, reliability and impressive customer service means Premier Farnell extends preferred supplier to UK higher education sector and research councils agreement till 2008
Premier Farnell, the global marketer and distributor of electronic components, MRO products and specialist services, has been awarded an extension to the current agreement by the National Universities Working Party on Electronic Components (NUWPEC) This confirms Premier Farnell as the preferred supplier for the UK higher education sector and research councils, through its onecall solution
This article was originally published on Processingtalk on 1 Aug 2006 at 8.00am (UK)
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The 12-month extension to the current three-year deal will see the agreement run until August 2008 with an anticipated sales value of GBP5.5 million for this additional year, and will culminate in Premier Farnell having been the preferred supplier to the UK Higher Education sector for nine successful years.
As part of the Premier Farnell dedication to supporting the design engineers of tomorrow, the service will continue to be delivered through a unique solution - onecall.
Developed by Premier Farnell for the higher education sector, onecall provides a single point of ordering for over 350,000 products.
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The streamlined service significantly cuts administration time and costs and reduces paperwork.
onecall was originally set up by Premier Farnell Group companies to support the higher education sector and research councils in response to a European tender by NUWPEC in 1999.
It brings together the best features of each to provide a multi-channel 'one-stop-shop' service, where orders can be made via the web, through dedicated call-centres or in person.
Howard Peat, Education Sector Business Development Manager, Premier Farnell, comments: "As well as being committed to supporting design engineers throughout their careers, from university until retirement, we have extensive knowledge of the higher education sector in the UK and our field personnel have very close ties with the universities.
As a result of this deep understanding and dialogue with customers, our teams work tirelessly to deliver precisely what they require.
It is this kind of knowledge and dedication which has kept onecall in place as the NUWPEC number one supplier".
David Johnson, Chairman for NUWPEC, adds: "Representing the University sector through its six regional purchasing consortia, the NUWPEC decision to extend the Premier Farnell onecall preferred supplier status again was unanimous.
Much has been achieved with onecall already and we look forward to working with Premier Farnell during the coming months as we both bring further benefits and value added services to the agreement.".
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