Product category:
Maintenance Services
News Release from: French Technology Press Bureau | Subject: Industrial after-sales services
Edited by the Processingtalk Editorial
Team on 27 October 2006
SAV Network ensures machines are
operational 24/7
SAV Network of France, a provider of industrial after-sales services, is to extend its unique third party customer care service and support network into other European countries from 2007
SAV Network of France, a provider of industrial after-sales services, is to extend its unique Network into other European countries from 2007 The company provides all customer care services, from machine installation to modification, including corrective and preventive maintenance
This article was originally published on Processingtalk on 27 Jan 2004 at 8.00am (UK)
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At present, the 10 technical agencies of SAV Network cover the whole of France and employ over 60 industrial maintenance professionals.
SAV Network has developed unique management software that guarantees national network consistency and provides relevant information feedback to suit the specific requirements of each manufacturer.
The company has a national hotline and can be called out both for equipment under guarantee and for equipment outside the warranty period: a telephone call to SAV Network is all that it takes.
SAV Network provides a genuine after-sales service that is approved for a range of manufacturers.
Technicians can be trained on clients' sites, and also, jointly, on the premises of the clients' customers.
Technicians can carry out preventive maintenance and safety inspections, repairs on site or in the workshop, modifications and transfers of machines from one site to another, the retrofitting of ageing machines, replacement-part management (with stocks available in France, if required), as well as the commissioning of equipment.
All these operations can be carried out on machines in a wide range of sectors - packaging (bottling, cardboard forming machines, conveyers, pallet loaders, wrapping machines, labelling machines, etc); food processing (meat, fruit and vegetables, sorting, cutting, complete processing lines, etc); the environment (compactors, presses, shredders/grinders, water treatment plants, etc); and, finally, pharmaceuticals/medical products (medicines, radiology, spas, etc).
The company can also cover other sectors that require electromechanical, hydraulic or pneumatic skills, and/or expertise in automatic control systems (PLC).
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