Product category:
Couplings, Seals, Gaskets
News Release from: Garlock Sealing Technologies (US)
Edited by the Processingtalk Editorial
Team on 19 June 2008
New applications engineering and
training unit
Garlock Sealing Technologies has formalized its applications engineering, training and customer support functions with the creation of a dedicated unit under the leadership of Matt Tones
The new unit will work on a cross-functional basis with Garlock's engineering, product development, customer support, sales and marketing departments to bring the company's extensive knowledge base to these activities In addition, it will provide Garlock customers with technical support, training, failure analysis and product recommendations
This article was originally published on Processingtalk on 20 Jul 2007 at 8.00am (UK)
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"In addition to supporting our individual product managers, we hope to expand their horizons by exposing them to our complete line of offerings," explained Tones: "This approach is designed to promote cross-training and provide our global customers the optimal sealing solutions for their specific application requirements".
Prior to his appointment as manager of applications engineering, Tones was product manager for the Garlock Gylon line of restructured PTFE gaskets: he is a 15-year veteran and third-generation employee of the company.
He joined the company in 1993 as a laboratory technician, and subsequently served as OEM sales correspondent.
Matt also has nearly 10 years of experience in applications engineering with the company.
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