New Manager for service and customer support

Robert Newman as Business Manager, Service and Customer Support will assure Mettler Toledo customers get the services and support they need to generate maximum long-term return on their capital

Mettler-Toledo Hi-Speed announces the appointment of Robert Newman as Business Manager - Service and Customer Support.

Newman is responsible for providing leadership to assure customers get the services and support they need to generate maximum long-term return on their capital.

He will oversee and direct all aspects of field service, telephone technical support, depot repairs, spare parts and training.

Newman brings more than fifteen years of engineering and customer support experience to his position at Mettler-Toledo Hi-Speed.

Most recently, he was Vice President of Customer Support and Implementation with Moldflow Corporation.

He holds a BSc degree in aviation technology and an MBA from Baker College.

"At Mettler-Toledo Hi-Speed, we're focused on delivering the best service and support to our customers.

With his big picture perspective and day-to-day hands-on experience, Robert is perfectly suited to take the leadership role in our service and customer support centre," noted Jeff Adams, General Manager of Mettler-Toledo Hi-Speed.

"He'll help us implement programmes to assure our customers achieve the highest levels of performance on their Mettler-Toledo Hi-Speed equipment".

For 50 years, Mettler-Toledo Hi-Speed has provided dependable, cost effective and innovative packaging solutions to the world's leading food, beverage, pharmaceutical, chemical, durable and non-durable goods companies.

Certified to ISO 9001 quality standards, the company designs and manufactures checkweighers, material handling systems and robotic case packers that offer accuracy, flexibility and rugged reliability.

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