Product category:
Waste-water handling, monitors + treatment
News Release from: PipeFlow.co.uk | Subject: Rick Fuller
Edited by the Processingtalk Editorial
Team on 27 May 2008
Pipeflow Expert used for California
sewer systems
Rick Fuller uses Pipe Flow Expert for a lot of hydraulic modeling, sanitary sewer flow analysis, and design work for Richmond, California: this is his comment on the value of the software in his work
This is the genuine email received at Pipe Flow from Rick Fuller, a user of Pipe Flow Software If we had made it up, it would not have read this good!
This article was originally published on Processingtalk on 26 May 2008 at 8.00am (UK)
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Rick Fuller: I have to tell you how pleased I am with all of your products.
In the beginning I used Pipe Flow Wizard and Flow Advisor often.
But since my purchase of Pipe Flow Expert I find that I now use that product quite often as well.
Currently, I am doing a lot of hydraulic modeling, sanitary sewer flow analysis, and design work for Richmond, California.
Your hydraulic software tools have become absolutely essential to me in doing my work.
I also appreciate the attention you give to updates.
In fact, I truly appreciate the personal response you provided me when I told you I was working with sanitary sewer lines below sea level necessitating my request for you to provide negative invert elevations in Pipe Flow Expert.
You turned that request into reality in just a matter of days!! Thank you for that.
Finally, given my constant tinkering with my computers and operating systems and my proclivity to edit my system registry, I have caused myself numerous problems, as you well know.
Your response to my need, several times now, to get my software functional has been immediate.
I have never been down for more than 24 hours.
Your customer support for your excellent products is simply superb.
In closing, let me say that I cannot speak highly enough of PipeFlow, your support and your products.
Please feel free to use me as a reference at any time.
Rick Fuller Senior Project Manager, Richmond California.
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