Shell launches lubrication advice services

Shell Lubricants has launched four lubrication services designed to help organisations improve performance and reduce operational downtime.

The four services are Shell Lubeadvisor, Shell Lubeanalyst, Shell Lubecoach and Shell Lubematch.

They are available internationally and have been developed to enable organisations to take a proactive approach to lubrication management.

Shell Lubeadvisor offers customers engineering, technical and application advice through various tools and support channels.

Along with online support tools and technical helpdesks that are on-hand to assist with troubleshooting, product recommendations, storage and handling advice, Shell's field-based lubrication engineers are available to visit customer sites and carry out surveys and plant assessments.

From this analysis, Shell can recommend a tailored lubrication programme to help ensure that the right Shell oil is in the right place, at the right time, helping to reduce downtime and replacement components.

Shell Lubeanalyst is a specialised oil and equipment condition monitoring service.

Oil samples can be taken on a regular basis and sent to one of Shell's accredited laboratories where the samples are tested and the results analysed using Shell's systems and diagnostic tools.

A report is then issued to the customer giving a traffic light indication of an application's condition including recommendations for operators to tackle potential problems before costly unscheduled downtime occurs.

With the help of Shell Lubematch, a free online tool enabling organisations to match the most appropriate Shell product to certain applications, customers can check whether they are using the correct Shell lubrication package for certain specific pieces of machinery.

By simply selecting the type of application and model, Shell Lubematch will give operators instant advice on the most appropriate Shell lubricant to use in such an application.

Shell Lubecoach has been designed to give operators the knowledge and expertise to deliver the benefits of a well designed lubrication plan.

By offering a set of modular training packages ranging from an introduction to machinery lubrication and product handling and storage, through to more complex sessions on lubrication of specific equipment types, Shell Lubecoach can provide operators with the knowledge and skills that can help them to take their business to a new level of operational effectiveness and efficiency.

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