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e-business from Swagelok independent sales centres

Edited by the Processingtalk editorial team Apr 17, 2003

Swagelok independent sales and service centres offer a complete line of e-Business tools in European languages to help end-customers research, specify and purchase Swagelok fluid system components

The suite of tools includes the Swagelok Products eStore: end-customers can search for thousands of fluid system components, get quotes, buy products by purchase order or credit card, and check order status in French, German, Spanish and English through their selected independent eStore at their sales and service centre.

e-Store enables purchasing in local currency and allows end-customers to download product catalogues, sales drawings and CAD templates.

The Swagelok products eStore is also available in Chinese and Japanese.

For end-customers without online access, there is the Swagelok Products CD-ROM Collection: the same features available online are offered on a CD.

Swagelok independent sales and service centres support a full set of electronic data interchange (EDI/EDIFACT) transactions, including quotes, orders, invoices and acknowledgements.

Each EDI/EDIFACT system is integrated seamlessly with internal business systems, so orders are processed quickly and accurately.

Support is also available for participation in marketplaces, with catalogue extracts and marketplace punchouts/round trip.