Product category:
Information Services, Databases
News Release from: Thermo Fisher Scientific (Informatics)
Edited by the Processingtalk Editorial
Team on 16 January 2006
Local Informatics services in Shanghai
Thermo opens new 4,000 square-meter customer service and laboratory demonstration center in Shanghai, plus local informatics customer support helpdesk
As part of the new Thermo Electron Corporation 4,000 square-meter customer service and laboratory demonstration center in Shanghai, Thermo announces its first local customer support helpdesk for informatics products and introduces distributors in the APAC region "The Thermo commitment to China is growing, and we have responded with local representatives for sales, service, support and marketing of our informatics products," said Dave Champagne, vice president and general manager of the Thermo Informatics business
This article was originally published on Processingtalk on 17 Jan 2008 at 8.00am (UK)
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"We are determined to provide direct access for our customers throughout China and Asia.
With offices in the demonstration lab, we are better able to serve our customers with training and customer support".
The Informatics solutions include the Thermo flagship enterprise solution, SampleManager LIMS for process industries; the industry-leading Watson LIMS for pharmaceutical bioanalysis; Galileo LIMS for high throughput in vitro ADME experiments; Nautilus LIMS for discovery and RandD, particularly in biotechnology; the new Darwin LIMS for pharmaceutical QA/QC; Atlas CDS, an enterprise chromatography data system; as well as the Enterprise Pharmacology (EP) Series and Kinetica analytical database tools for PKPD, and GRAMS spectroscopy analysis software.
To help bring its informatics solutions to customers, Thermo has formed partnerships with key distributors for the whole Asia-Pacific region.
These distributors are.
* In Beijing: Beijing Huachuang Zhongshi Science and Technology Co.
* In Tokyo: Sumisho Computer Systems Corporation Drug Discovery Solution Division, Life Science Unit.
* In Seoul: Interface Engineering Co.
* In Taiwan: Integrated Scientific Services Group. Request free introductory details about products from Thermo Fisher Scientific (Informatics) ...
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