Product category:
Gas monitoring and analysis
News Release from: Thermo Fisher Scientific (Process Instruments)
Edited by the Processingtalk Editorial
Team on 08 May 2006
Air Products recognises support after
Katrina
Thermo Electron has received an award from Air Products and Chemicals recognizing their exceptional customer service support and dedication after the destruction caused by Hurricane Katrina
Thermo Electron Corporation, an industry leading producer of analytical laboratory and process instrumentation, announced today that it received a customer service award from Air Products and Chemicals The award, presented to Thermo Electron by Bruce Krell, senior research specialist for Air Products, at the Thermo facility in Sugar Land, Texas, recognizes the exceptional Thermo support and dedication during the Air Products restoration efforts, after the destruction caused by Hurricane Katrina
This article was originally published on Processingtalk on 8 Nov 2007 at 8.00am (UK)
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"We greatly appreciate the significant Thermo contribution to the Hurricane Katrina recovery and rebuild effort at the Air Products New Orleans Industrial Gases Facility," noted Frank Schweighardt, process analytical technology manager at Air Products.
"Thermo provided us with a new Pulsar EX CO2 analyser in just half the standard lead time.
We are grateful for their hard work, dedication and outstanding service that was critical to getting our plant back up and running".
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After the devastation caused by Hurricane Katrina to the Air Products New Orleans plant, Thermo quickly helped the company replace the essential equipment it needed to resume operations.
On an accelerated timetable, Thermo built a three-rack Pulsar EX CO2 Quality Assurance System used to measure impurities in beverage grade CO2 and retrofitted a Total Sulphur analytical bench in the field to comply with the Air Products analysis requirements.
Despite a tight deadline, the recovery project was completed quickly, enabling the Air Products New Orleans plant to get back online in record time.
"We were honored to serve Air Products during its difficult recovery and we are pleased our customer service efforts made such an impact," said Gerard Abraham, president of the Thermo Electron Process Systems business.
"Customer satisfaction and support have always been at the core of our values at Thermo.
This was a collaborative effort from multiple divisions within Thermo Electron and we are proud to have had the opportunity to help Air Products restore its New Orleans facility".
The Thermo Electron Pulsar EX provides automated on-line analysis for the detection of impurities in carbon dioxide supplied to the food and beverage industry.
Offering the highest levels of contaminant detection, the Pulsar EX can detect impending problems before they reach a final product.
It meets the analytical requirements of manufacturers and users of beverage-grade CO2 and provides real-time results for both distribution depots and process plants.
For more information on the Thermo Electron Pulsar EX CO2 Quality Assurance System please visit the website.
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